Monday, December 23, 2013

Year End Shout Outs and Reflection

Kamana Khadka

Friends, time flies!  Especially, when you love what you do :0) As another beautiful year comes to an end and we prepare to welcome a brand new year with double the enthusiasm, we would like to spend sometime reflecting on 2013.

The month of November was special for us as it marked one year of Hamro America LLC’s existence.  Hamro America’s journey started when two co-workers, Ms. Kamana Khadka and Ms. Emma Ditsworth, decided to make productive use of furloughed hours at a non-profit organization, where they worked for several years.  For the first few months, we invested a day of the week, in chasing our passion of promoting culturally and linguistically competent services for all in Arizona and nationally.  

Our first official public appearance was at the 8th Annual Cesar Chavez Conference, followed by our presentations/facilitations/workshops at a local level at The Flinn Foundation for Mountain Park Health Center, Diversity Leadership Alliance, St. Luke’s Health Initiative, Partners In Recovery, University of Arizona, Pima County Health Department, Department of Economic Security and so on.  In no time, we also entered the national arena and presented/facilitated at 2013 Young Non-profit Professional Network’s National Leadership Conference, 7th Annual National Council of Interpreters in Health Care Meeting, and Easter Regional Campus Compact for Carnegie Foundation.

Our journey would never have been a success had it not been for some very, very special individuals in our lives. 


Mr. Essen Otu, Diversity and Community Affairs Director at Mountain Park Health Center
Mr. Mark Tellier, Chief Administrative Officer at Terros
Ms. Dolores Retana, Consultant
Detective Luis Samudio, City of Phoenix Police Department
Mr. Bob Enderle, Diversity Leadership Alliance
Detective Christopher Abril, City of Phoenix Police Department
Ms. Elizabeth McNamee, Director at St. Luke’s Health Initiative
Dr. Raquel Gutierrez, Associate Director at St. Luke’s Health Initiative
Ms. Faith Weese, Grand Canyon University
Ms. Georgia Sepic, Serrano Village Apartments
Mr. Zach Holden, Refugee Health Coordinator, Arizona Department of Health Services
Ms. Asmeen Hamkar, Refugee Health Services Manager, Department of Economic Security
Ms. Carolyn Manning, Former Community and Economic Development  Manager, Arizona Refugee Resettlement Program 
Ms. Sharon Flanagan, Flanagan-Hyde Solutions, LLC
Ms. Megan O’Conner, Executive Director, Welcome To America Project
Ms. Jeanne Nizigiyimana, Program Director, Maricopa Integrated Health Systems

Thank you all for going an extra mile in helping us.  We would also like to pay gratitude to all the coalitions we have been part of and its members for encouraging us throughout this journey.

Along with our public workshops, in 2013 we worked hard in expanding our training topics. 

Cultural Competency Training Topics

Cultural competency training topics include, but are not limited to: 

·      Practical Guide to Culturally and Linguistically Appropriate Care
·      Working Effectively with Refugee Population
·      Building Culturally Competent System of Care
·      Building Culturally Competent Community Partnerships
·      Cultures of Western Bio-Medicine
·      Communicating Effectively Through Interpreters
·      Culturally Competent Use of Language Services
·      Impact of Health Disparities
·      Strategies for Resolving "Cultural Bumps"
·      Tools for Strengthening Internal Capacities
·      New CLAS Standards

Interpretation Training Topics

Medical and Community Interpretation training topics include, but are not limited to:

·      Introduction To Medical/Community Interpreter
·      National Code of Ethics and Standards of Practice for Interpreters
·      Path to National Certification Tests for Interpreters
·      Assessing Interpreters
·      Continuing Education for Medical/Community Interpreters
·      Affordable Care Act and an Overview of U.S. Health Care System
·      Consecutive/Simultaneous Interpretation and Sight Translation  
·      Orientation for Service Providers
·      Client Education: Hows and Whys of Working with Trained Interpreters
·      Resources for Interpreters of Languages of Lesser Diffusion

Please let us know if you or your organization can help us spread the word about our services. 

Also, you can help us spread the word by:

·      Asking us to drop-off our brochure at your office for distribution
·      Invite us to speak at your organization
·      Share your listserv with us
·      Share your calendar of events with us so that we may table at your events
We are very excited to enter 2014 with the mission “To strengthen culturally competent services in America such that people with diverse needs receive sensitive, knowledgeable, and non-judgmental access. We define diverse needs as abilities and disabilities, cultural and linguistic, social and health care.”

Wishing You and Your Loved Ones Happy Holidays!

Stay Warm,

Hamro America

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